Shipping Information
Free Shipping
We offer free shipping to supported countries.
You can check the list of eligible countries by referring to the upper-right corner of the website.
All orders are shipped using our designated courier service.
Please note that we are unable to resend orders in cases such as unknown addresses or prolonged absence.
We also do not accept requests for specific delivery dates or time slots.
Shipping Areas
We currently ship only to selected countries.
You can check the supported countries via the link in the upper-right corner of our website.
Please note that the following shipping methods and destinations are not available:
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Pickup at post offices or courier service counters
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Forwarding to any address other than the one provided at checkout
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International shipping
Delivery Time
Delivery time varies depending on the region; however, orders are generally shipped within one business day after the order is confirmed.
(Actual delivery time differences depend on your location.)
Weekends, public holidays, and New Year holidays are non-business days.
For specific estimated delivery times, please refer to the delivery information provided on each product page.
Delivery may be delayed due to the following circumstances. Thank you for your understanding:
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Traffic restrictions, congestion, or severe weather
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Extended holiday periods such as Golden Week or New Year
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High order volume during sales or promotional events
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Certain regions, including Hokkaido, Kyushu, Okinawa, and remote islands
Long-term Absence & Refused Deliveries
Please make sure to receive your package within seven days from the first attempted delivery date.
We do not accept return requests caused by:
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Long-term absence
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Refusal to receive the package
We also cannot resend orders that were undeliverable due to unknown addresses or prolonged absence.
If you anticipate difficulty receiving your package after placing the order, please contact us through the inquiry form.
Please be aware that repeated refusal of packages or continuous inability to receive shipments for personal reasons may result in restricted access to our services.
We kindly ask for your cooperation in receiving your order without delay.